Home Depot vs Lowe’s: These are leading retailers of home improvement products in American markets. Both have unique products and numerous outlets in different American cities. For several decades, these two giants have ruled the home improvement market in the United States.
This blog highlights the significant differences between the two giants in terms of different factors. We will also discuss the stores in detail in this article.
About Home Depot
Home Depot was established in 1978 in Unincorporated Cobb County, Georgia, USA. The founders of Home Depot aimed to develop bigger home-improvement stores than the competitors.
This company sells a variety of home improvement items, such as building materials, home appliances, and tools. It is also involved in the installation and repair services of home appliances and other products.
According to the latest survey, Homedepot.com has more than 2,300 outlets in the Virgin Islands, Canada, Mexico, and Guam. A few years back, the company invested around $1.2 billion in constructing the different distribution centers in the country.
Home Depot opened an 800,000-square-foot flatbed distribution center in Dallas. It hopes to open 40 more such FDCs in the 40 largest markets in the future.
To contribute to Home Depot’s improvement in customer satisfaction, take their customer satisfaction survey at www.homedepot.com/survey.
About Lowe’s
Lowe’s Companies, Inc. is a well-known American retail company offering the best home improvement products. It was started by Lucius Smith Lowe in 1921 in North Wilkesboro, North Carolina. After some time, his daughter, Ruth Buchan, sold to James Lowe. Later, James took Carl Buchan as his partner in 1943.
After Buchan’s death, the company was made public by its executive team in 1961. As per the 2022 survey, Lowe’s has 2,181 outlets in North America. Lowe’s is the second largest hardware chain in the globe after Home Depot.
Significant differences between Home Depot and Lowe’s
After discussing both companies in detail, now let us examine the critical differences between these brands:
1. Varieties of plants
The first thing to look at is the type of products offered by both companies. If you want the best quality plants and gardening tools, pick Lowe’s.
Home Depot has a limited range of plants, planters, seeds, and other gardening tools. You may not get a variety of plants in Home Depot that you can get in Lowe’s stores. So, Lowe’s is a better choice than Home Depot for buying a variety of plants, seeds, and planters.
2. DIY tools
Both Lowe’s and Home Depot offer a wide range of power tools, hand tools, and tool storage solutions. Home Depot stores have a more comprehensive range of DIY tools than Lowe’s stores. You can buy hand tools and DIY products from the world’s famous brands, such as Metabo HPT, Kobalt, and Task Force, at Home Depot.
3. Rates
You can get the best prices at both Lowe’s and Home Depot stores. These stores have a warehouse-style set-up that decreases the cost of displays. Both stores make similar products and sell them from all the outlets. This is why one can get the products at affordable prices from both stores.
In terms of price match policy, Lowe’s is a better option as it lets customers match the price of Amazon products. On the other hand, Home Depot’s policy limits it to brick-and-mortar shops.
4. Customer service
In terms of customer service, Home Depot definitely wins the battle. It offers the best customer service by giving the proper answers to every consumer query. Its well-behaved staff is ready to solve customers’ problems anytime.
Lowe’s offers good customer service as well. However, the vast staff of Home Depot helps many customers to get a proper response to every query.
5. Atmosphere
Lowe’s stores have bright lights and specific renovation display models for the customers. They have a variety of home improvement tools, construction materials, plants, and DIY equipment. Shopping at Lowe’s stores is one of the best experiences for every customer.
On the other hand, Home Depot has a typical warehouse design. Many customers with DIY choices visit Home Depot to buy a range of home improvement tools. The classic interior makes it simple for customers to identify the store.
Both the stores offer the best atmosphere for the customers. You can select any store that meets your requirements.
6. Returns policy
Both Lowe’s and Home Depot offer a 90-day return policy. Customers can bring back defective or unused materials within 90 days of purchase and get a refund. You will receive the full refund by showing proof of purchase in the store. You can select any store based on your preference.
Home Depot vs Lowe’s: Which is better?
To conclude, Home Depot and Lowe’s both face tough competition in terms of prices, customer service, product range, and returns policy. Both stores are significant to customers.
It isn’t easy to choose one store from both options. You can shop at any store according to your choice and preference.